Terms & conditions

Terms & conditions

Leukaemia & Lymphoma Website Terms and Conditions

General
Contact us
Your information
Our events
Financial stuff
Our shop’s terms and conditions

General terms and conditions

This website and all connected digital products, and the content they have on them, are owned by Leukaemia & Lymphoma Research, except where we’ve told you otherwise. By using our digital products you automatically agreeing to these Terms & Conditions. We can and will change these from time to time as things come up.

We are based in the UK, and therefore all our activities fall under UK law and regulations.

Contact us

If you have any problems with anything, or just want to say hello, we'd love to hear from you. 

Customer Services

020 7405 0101
Monday to Friday 9am - 5pm

Leukaemia & Lymphoma Research
39-40 Eagle Street
London
WC1R 4TH
United Kingdom

info@beatingbloodcancers.org.uk

 

Our content

All the information on our website is as accurate as we can make it. It is possible that something could be wrong, but we do try to ensure it is as accurate as possible. Do take appropriate professional advice before embarking on any course of action after reading our information. If there is anything that you believe to be incorrect, do please contact us to let us know.

We are happy for people to print out, download or otherwise use our content, apart from our logo, for all personal use. If you feel you wish to use our logo do please contact us and we can discuss its use. Commercial use of our content is not acceptable.

We do link to other websites, but cannot control what those websites say.

If you do download any of our content, we cannot be responsible for any damage, such as software viruses.

Your information

We take your information really seriously. We know that we are privileged to have your information, and will not misuse it in any way. We are subject to UK law and the Data Protection Act 1998, but over and beyond that we will ensure your information is safe and managed correctly.

If you register for an event, buy something from us, or donate to us, we do store some of your information, such as your name and address. This is to allow us to fulfil your order, but also to help us make sure we contact you about the right things at the right time and can thank you for anything you have done for us.

If you are concerned about us holding your information, you can ask to be removed from our online and postal mailing lists whenever you like. Please contact our Database Manager at

Leukaemia & Lymphoma Research
39-40 Eagle Street
London WC1R 4TH
Telephone: 020 7405 0101
Email: info@beatingbloodcancers.org.uk

Our events

Physically challenging

Some of our events can be physically challenging. You must make sure you are capable of completing any event you register for.

Photos

If you register for one of our events, you are accepting that we can use your name and photos and videos of you taking part to promote this year’s event or future events that we hold.

Responsible for yourself

We do everything we can to help our participants but all participants are responsible for themselves during the events. If you buy tickets for your children, you must take care of them at our events.

The unexpected

We try and make all our events go as planned, but sometimes things happen so we need to change them. We will try to make sure you are informed of any changes.

Extra participants

If you sign other people up to our events, you must have prior consent, as they may receive communications about the event you have signed them up for.

Financial stuff

Online transactions

The cost of all products we sell, whether event registration or merchandise, can vary from time to time, so do check the prices before confirming the purchase. Sometimes they can run out too. Also, we can choose to refuse to accept a purchase or registration at any time.

Refunds

We will refund any registrations, tickets or merchandise ordered through our website for the first 7 days after you purchase them. After that all registrations are non-refundable.

Credit cards

We do not store any credit or debit card details at all after we take payment through our website.

Our shop

Our shop has some further terms and conditions that you can find here.